FRONT DESK TEAM
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Abby, Practice Manager
Abby joined Northwest EyeCare Professionals in 2004 and has worked in all areas of our office. She served as Clinic Technician, Receptionist, and Contact Lens Coordinator before joining our leadership team in 2016 as our Assistant Manager for Contact Lenses and Administration. In 2021, Abby was promoted to Practice Manager and leads our team with a strong focus on patient service. When you talk to Abby, she may be in Dayton, where she works remotely. She has lived in Dayton since 2013, where she lives with her husband and her fabulous dogs. Alexa, Assistant Manager, Optical and Clinic
Alexa has been with Northwest EyeCare Professionals since 2013, and is experienced in all areas of our office. She began as a technician and scribe in our clinic, has taught many patients about contact lens care and usage, and has provided support to the administrative staff. Since 2016, she holds the role of assistant manager and is responsible for our optical and clinic operations. Alexa is certified by the American Board of Opticianry and licensed by the State of Ohio. She grew up in Grandview and currently lives in Hilliard with her husband and with her beloved schnoodle, Winnie. She loves spending time in Florida whenever possible to soak up the warmth and rays. Janice, Assistant Manager, Contact Lenses and Administration
Janice is from Springfield, OH and attended The Ohio State University. She joined our front desk team in the summer of 2015 and occasionally works remotely from her home in Springfield. She was promoted to Assistant Manager in 2021 and is responsible for leading our customer service team and coordinates all contact lens services. Janice is particularly experienced with insurance verification. Her family includes her husband of nearly 35 years, three daughters, one son and daughter-in-law, three grandsons, one dog, and two cats. Austin
Austin was born and raised in Ohio. He joined our front desk team in April 2018 and is the wonderful friendly face you most often see when you walk in our front door. He enjoys movies, walks in the park, great music, and playing basketball. |
Mike
Mike was born in Syracuse, New York and has lived several places, but always finds his way back to Columbus, Ohio. Mike has worked in the optometric industry providing customer service for a large lens manufacturering company as well as a major vision insurance provider. He joined our administrative in September 2019 and is one of the people you may talk to when you call our office. He lives in Columbus with his wife, Renee, and their two dogs.
Mike was born in Syracuse, New York and has lived several places, but always finds his way back to Columbus, Ohio. Mike has worked in the optometric industry providing customer service for a large lens manufacturering company as well as a major vision insurance provider. He joined our administrative in September 2019 and is one of the people you may talk to when you call our office. He lives in Columbus with his wife, Renee, and their two dogs.
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Kelly
Kelly joined the administrative staff at Northwest EyeCare Professionals in the fall of 2018 and is rapidly learning the ropes. She married her high school sweetheart in 2003. He served in the U.S. Navy, and they had the opportunity to live in 3 different states in the course of 2 years. Kelly and her husband moved back to columbus in 2008 and now have 3 children; Matthew, Michael, and Sarah. She enjoys DIY projects and loves to bake and decorate (especially when it comes to Christmas)! When she is not at Northwest EyeCare Professionals, she is usually hanging out with friends and family. |
- Jordan
Tiffani
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Connie
Connie was raised in Pennsylvania and attended Washington and Jefferson College. She has experience as a paralegal and Office Manager before discovering her interest in optometry in 2007. Since then she has gained experience in both private practice and retail locations. Connie enjoys how the industry is changing with new technology and feels it provides the opportunity to always be learning and sharing new information with patients in order to provide them with the best possible choices for their vision needs. Connie is American Board of Opticianry Certified and a licensed optician in the State of Ohio. In lieu of a photo, Connie has chosen to display her collection of eyeglasses! |
CLINIC TEAM
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Shannon
Shannon has been with Northwest EyeCare Professionals since 2015, where she started out with our welcome desk team. In 2016, she added responsibilities in our clinic as a optometric technician and scribe. Shannon is a BlephEx-Certified Lid Hygienist and a Certified Contact Lens Specialist. Since 2021, she has been learning more in our optical as well. You may see her all over the office, depending on the day! She enjoys attending the Columbus Crew games, traveling, and planning/ decorating events. Shannon currently lives near Upper Arlington with her cat, O'Malley. |
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Natalie
Natalie joined Northwest EyeCare Professionals as an optometric technician in 2018, and now splits her time between the clinic and seeing her vision therapy patients at Northwest Vision Academy. She graduated with a Bachelor of Science Degree in Allied Health Care Management. She is from the small town of Ada, OH, and now lives in Columbus with her husband that she met in high school and their furchildren, Calvin and Luna. Fun fact: she has an identical twin sister! |
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Alex
Alex joined Northwest EyeCare Professionals as an optometric technician in July of 2016. You'll see her around the clinic as a regular pre-tester and scribe in our clinic. She also coordinates referrals and handles prior authorizations. Alex was recognized as a Certified Paraoptometric in 2018. She is from Perry, OH and got a Bachelor’s in Psychology from Otterbein University. Alex currently lives near Upper Arlington and enjoys reading and photography. |