COVID-19 Information
Our Practice
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Northwest EyeCare Professionals' office at 3360 Tremont Road is taking requests for appointments for routine eye care. We understand that our patients still have important eye-related needs, so please see the options below so that we can still serve you virtually.
We are seeing limited patients this month and currently scheduling appointments for June via our homepage or telephone. If you would like to be put on a wait list if there are openings prior to June, please email us at eyes@nweye.com. Call us at 614-486-5205 if you are having an eye-related emergency and we will be happy to help. Like many businesses affected by this challenging time, we are a family-owned, local business and we appreciate your support. While the situation will continue to evolve, we thank you for your continued loyalty and look forward to working together during this difficult time. We wish you health and safety. |
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VIRTUAL NORTHEWEST EYECAR PROFESSIONALS SERVICES
Eye-Related Emergency
If you are having an eye emergency such as: pain, redness, light sensitivity, discharge, vision loss, flashes and floaters and need to speak with our on-call doctor, please call 614-486-5205 and speak to our home-based patient care team or leave a message when prompted.
Medication Refills
If you need a medication refilled, please email us at eyes@nweye.com or call 614-486-5205 and speak to our home-based patient care team or leave a message when prompted.
Order Contact Lenses
We will temporarily extend contact lens prescriptions to enable a small supply to be ordered (with some exceptions) through our office. If you do not have your contact lens information and you would like to order, please email us at eyes@nweye.com or call 614-486-5205 and we will respond within 2 business days. Please note that all Contact Lens Orders must be delivered to your home.
Scheduling
To schedule a comprehensive eye exam, click here. If we are still closed, we will communicate with you prior to your appointment. If you have a scheduled appointment before May 11, please consider it cancelled. We will be in contact with you to reschedule at a later date.
If you have general scheduling questions or need to schedule another type of appointment, email us at eyes@nweye.com or call 614-486-5205 and we will respond within 2 business days.
Glasses
If you have questions about your glasses or an order, please email us at eyes@nweye.com and we will respond within 2 business days. Please note that all glasses orders must be delivered to your home. For glasses repair, we recommend visiting All-American Eyeglass Repair in Columbus.
Billing
If you have a question about billing, please send an email to eyes@nweye.com and we will respond within 2 business days. You can also pay online here.
Eye-Related Emergency
If you are having an eye emergency such as: pain, redness, light sensitivity, discharge, vision loss, flashes and floaters and need to speak with our on-call doctor, please call 614-486-5205 and speak to our home-based patient care team or leave a message when prompted.
Medication Refills
If you need a medication refilled, please email us at eyes@nweye.com or call 614-486-5205 and speak to our home-based patient care team or leave a message when prompted.
Order Contact Lenses
We will temporarily extend contact lens prescriptions to enable a small supply to be ordered (with some exceptions) through our office. If you do not have your contact lens information and you would like to order, please email us at eyes@nweye.com or call 614-486-5205 and we will respond within 2 business days. Please note that all Contact Lens Orders must be delivered to your home.
Scheduling
To schedule a comprehensive eye exam, click here. If we are still closed, we will communicate with you prior to your appointment. If you have a scheduled appointment before May 11, please consider it cancelled. We will be in contact with you to reschedule at a later date.
If you have general scheduling questions or need to schedule another type of appointment, email us at eyes@nweye.com or call 614-486-5205 and we will respond within 2 business days.
Glasses
If you have questions about your glasses or an order, please email us at eyes@nweye.com and we will respond within 2 business days. Please note that all glasses orders must be delivered to your home. For glasses repair, we recommend visiting All-American Eyeglass Repair in Columbus.
Billing
If you have a question about billing, please send an email to eyes@nweye.com and we will respond within 2 business days. You can also pay online here.