NORTHWEST EYECARE PROFESSIONALS
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    • Cancellation Policy
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Appointment Cancellation & No-Show Policy

At Northwest EyeCare Professionals, our doctors reserve dedicated time for each patient to ensure a thorough, attentive, and personalized care experience. We respectfully ask for your partnership in honoring scheduled appointment times.
We require a minimum of 24 hours’ notice for appointment cancellations or changes.
Appointments cancelled with less than 24 hours’ notice, as well as missed appointments (no-shows), are subject to a $50 no-show fee.
This fee:
• Is not billable to insurance
• Is the patient’s responsibility
• May be applied to the patient account or charged to the card on file
*Outstanding no-show fees must be resolved prior to scheduling future appointments.*

Why This Policy Exists:
Missed appointments impact not only our doctors and staff, but also other patients who may be waiting for care. This policy allows us to maintain timely access, clinical efficiency, and a high standard of service for all patients.

Unexpected Circumstances:
We understand that unforeseen situations occur. Medical emergencies and extenuating circumstances will always be considered with care and professionalism.

Northwest EyeCare Professionals
​
We believe Success Starts with your Vision.
CONTACT US
3360 Tremont Rd
​Suite 200
Columbus, OH 43221
Phone: 614-486-5205
Fax: 614-486-0354
​[email protected]
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OFFICE HOURS
Mon    10:00 am - 7:00 pm
Tue     10:00 am - 5:15 pm
Wed    7:00 am - 4:30 pm
Thu     8:30 am - 5:15 pm
Fri       8:30 am - 5:15 pm
Sat      8:00 am - Noon
Notice of Privacy Practices

  • Home
  • Our Practice
    • About Us
    • Cancellation Policy
    • Providers
    • Staff
    • Patient and Visitor Code of Conduct
  • Our Services
    • Your Eye Exam
    • Veyetal View
    • Contact Lenses
    • Insurance/Payment Info
    • Realeyes
    • Vision Therapy
  • Patient Forms
  • Location & Hours
  • Optical Dispensary
  • Sales/Specials
  • Lions Club
  • Eye Care Articles
  • Careers at Northwest EyeCare Professionals
  • Vision Therapy